Commentary From Our President
Congratulations! Big Y - 2009 New England Retailer of the Year
Michael D. Sleeper, Chief Executive Officer, Imperial Distributors, Inc.
One of the best things about writing a column is having the opportunity to reflect on those defining moments that changed our industry.
In the early 90’s, the defining moment for Big Y and for our industry came with the introduction of Big Y’s World Class stores. It was a dramatic change that transformed Big Y from a small local chain to a leading supermarket chain with a national reputation for quality and innovation.
The D’Amours had the motivation and vision to build a World Class business. Their leadership produced World Class product assortments, merchandised in markets with World Class store décor and executed by World Class well trained, customer-friendly people.
From my personal viewpoint, Big Y has contributed so much more! The D’Amours have never forgotten their roots as a family enterprise. Their generosity is remarkably inclusive, from an unwavering commitment to our industry, to their philanthropy and community involvement, and certainly to their unparalleled dedication to education. Big Y is a role model for all of us who are engaged and invested in the supermarket industry and especially for those of us who operates a family business. They exemplify the highest standards of what can be achieved.
It is for these reasons that the D’Amour family and all of the Big Y associates are incredibly deserving to be honored as the 2009 New England Retailer of the Year.
Congratulations to a World Class family and a World Class team, who together, built a World Class company.
For comments or questions, contact us by phone at 508-756-5156, or e-mail: msleeper@imperialdistributors.com
Previous articles
Select Article
December 2011 -
Supermarkets Care
November 2011 -
Congratulations to Big Y on its 75th Anniversary
October 2011 -
HBC Pricing Matters in Independent Supermarkets
September 2011 -
“Innovate or Die” – We choose to Innovate.
August 2011 -
Non-Food for Thought
June 2011 -
Is Wal-Mart Beatable?
May 2011 -
Thank You!
April 2011 -
Are There Too Many Items in HBC?
March 2011 -
NGA’s – “Taking Charge of Change” Hits the Mark
February 2011 -
Happy Anniversary, Griffin Report
January 2011 -
The New Year will bring more Quality Control and Product Safety for Non-Foods
December 2010 -
Celebrate the Holidays with Supermarket Non-Foods
November 2010 -
Barking Up the Right Tree With Profitable Pet Sales
October 2010 -
General Merchandise: Still Bringing in Sales & Profits in a Big Way
September 2010 -
Fond Memories of Gerry D’Amour
August 2010 -
New Items Create Sales Gains and Excitement in Non-Foods
July 2010 -
Helping Non-Foods Become a Better Category
June 2010 -
3 Steps to Boost HBC Performance
May 2010 -
Congratulations to Ralph Crowley Jr, MFA Person of the Year
April 2010 -
Breathing New Life into HBC/GM and Seasonal Non-Foods…. It CAN be Done!!!
March 2010 -
How Will National Brands Fight Back?
February 2010 -
Breathing New Life into Supermarket HBC
January 2010 -
Make HBC Your #1 New Year’s Resolution
December 2009 -
This Holiday Season, Think Positive
November 2009 -
Fighting the Flu with an All-Out Merchandising Effort
October 2009 -
Holiday Merchandising
September 2009 -
A Tribute to my Dad, Frank Sleeper
August 2009 -
What Men Want? A Look at Men’s Grooming
July 2009 -
Cleaning Up with Cleaning Aids
June 2009 -
Congratulations! Big Y - 2009 New England Retailer of the Year
May 2009 -
To Know Him Is To Love Him – Congratulations John Andrew DeJesus, MFA Man of The Year
April 2009 -
GMDC Raises the Banner for Non-Foods
March 2009 -
Private Label is Big Today and will be Even Bigger Tomorrow
February 2009 -
Despite High Initial Cost, Outlook’s Bright for EE Light Bulbs
January 2009 -
Our Resolutions to Brighten the New Year
December 2008 -
Despite Tough Times, Being In The Supermarket Business is Enviable
November 2008 -
Recharging Battery Promos
October 2008 -
Kitchenwares Are Cooking Up New Sales & Profits for Supermarkets
September 2008 -
Accolades for a Non-Foods Pioneer
August 2008 -
It’s “Back to Basics” Again
July 2008 -
HBC Private Label is Gaining in Slumping Economy
June 2008 -
Nutrition Bars are fueling profitable growth in Non-Foods
May 2008 -
Pennington Quality Market
April 2008 -
Let’s Not Kill the Goose that Laid the Golden Egg
March 2008 -
Getting Serious about Greener & Safer Toys
February 2008 -
New Supermarkets Take Off With Expanded Non-Foods
January 2008 -
Looking Great in 08
December 2007 -
Supermarkets are the Destination for Selling Holiday Goods
November 2007 -
Why Supermarkets Will Flourish: Roche’s New Westborough Store Tells the Tale
October 2007 -
CFLs Will Create a 3-Way Win Replacing Conventional Light Bulbs
September 2007 -
Satisfying Diverse Customer Preferences
August 2007 -
Vitamin and Supplements Riding the Wellness Trend
July 2007 -
The “Greening” of HBC
June 2007 -
Selling Toys in Supermarkets
April 2007 -
Farewell to Our Good Friend & Leader, Julien Lacourse
March 2007 -
Innovation and Marketing – Drive the Oral Care Category
February 2007 -
Non-Foods’ Role in Survival Strategy
January 2007 -
If Wal-Mart Weakens… It will Be a Happy New Year for Supermarkets
December 2006 -
Happier Holidays Thanks to United Way
November 2006 -
Big Y — 70 Years Young
October 2006 -
High Performance Batteries Deserve Expanded Shelf Space
September 2006 -
Chain Drug Merger Could Benefit Supermarkets
August 2006 -
Selling General Merchandise from Airspace
July 2006 -
How to Change a Horror Story into a Bright Sunny Novel
June 2006 -
More Time on the Selling Floor
May 2006 -
Congratulations to Chris Flynn – MFA’s “Man of the Year”
April 2006 -
HBC Private Label is a Win for Both Consumers & Retailers
March 2006 -
Happy 40th Birthday, Griffin Report!
February 2006 -
Why “Speed to Shelf” is Essential for HBC
January 2006 -
Top 10 Non-Food Events & Products in 2005
December 2005 -
Seasonal Non-Foods ‘You’ve Got to Buy Goods to Sell Goods’
November 2005 -
“De-Consolidation”: A Patch of Blue in a Gray Sky
October 2005 -
Floorstands are Basic for Building Non-Foods
September 2005 -
Gaining HBC Market Share Means Back to Basics–Again
August 2005 -
Three “C’s” Spell Success For Two Family Owned Chains
July 2005 -
Merchandising Non-Foods to Asian Consumers
June 2005 -
Merchandising Non-Foods to Hispanic Shoppers
May 2005 -
Merchandising Non-Foods in Upscale Locations
April 2005 -
Under Fierce Competition, ”Hands On” Beats “Hands Off” Every Time!
March 2005 -
Gillette: a Big Company with Warmth and Class
February 2005 -
Looking Ahead: The Big Picture for Supermarket Non-Foods Appears Brighter Than Ever
January 2005 -
Another Year of Unforgettable Events
December 2004 -
The Perfect Moment on our Company’s Calendar!
November 2004 -
No Kidding Around– Fun Toothbrushes Make Great Stocking Stuffers!
October 2004 -
The Sky Is Not Falling For Supermarket HBC
September 2004 -
Imperial at 65: Thriving on Perseverance & Commitment
August 2004 -
Focusing on Stockouts
July 2004 -
GMDC: Non-Foods “Invaluable Assist”
June 2004 -
Power Up to Win More Battery Sales
May 2004 -
Retaining Good People is Key to In-Store Service Performance
April 2004 -
The Service Advantage – Strong Execution and Maximizing Assortments
March 2004 -
No Time like the Present to put our Best Foot Forward in HBC
February 2004 -
Happy 90th Birthday to Our Founder, Frank B. Sleeper
January 2004 -
The 10 Best of Non-Foods in 2003
December 2003 -
Ready to Face the New Year With Health, Happiness, Prosperity and Resolve
October 2003 -
Looking at the Photo Business Picture
September 2003 -
The Wonderful World of General Merchandise Promotions
August 2003 -
Vacationing on Cape Cod With Non-Foods on My Mind
July 2003 -
Whatever Happened to Fleming?
June 2003 -
Remembering Mike Demoulas
May 2003 -
Making Suncare the Sunny Side to Spring-Summer Success
April 2003 -
In Spring, A Retailer’s Fancy Turns to Thoughts of Seasonals Non-Food
February 2003 -
Part II: Boosting Non-Foods in 2003
February 2003 -
Part III: Boosting Non-Foods in 2003
January 2003 -
Boosting Non-Foods’ outlook in 2003: Stress Value Products, Fundamentals
October 2002 -
A Win-Win for Non-Foods
September 2002 -
Happy Holidays – in September
August 2002 -
Will Supermarkets Climb Aboard the Oral Care Bandwagon?
July 2002 -
Finding Decor’s Happy Medium for Non-Food
June 2002 -
Finding More GM/HBC Profits at the Checkstand
May 2002 -
Kohl’s big entry-What Does It Mean for Supermarkets?
April 2002 -
Summertime & The GM Profits Are Easy
February 2002 -
Kmart’s Pain, Supermarkets Gain
January 2002 -
Ten Products & Programs That Made a Difference in 2001
December 2001 -
A Man For All Seasons
November 2001 -
“9-11”: Remembering & Bonding This Thanksgiving
September 2001 -
Making Micromarketing Work
August 2001 -
Full Pegs Serve Battery Room
July 2001 -
Distributors Prove Value… Again
June 2001 -
Ads that Sell
May 2001 -
A Profit Center Waiting to Happen
April 2001 -
Traditions in Non-Foods Merchandising
March 2001 -
Upside to the Down Side
March 2001 -
Thank You, Griffin Report, for 35 Wonderful Years and Your Support of Supermarket Non-Foods!
March 2001 -
Constant Focus On Service Ensures A Collaborative Partnership
February 2001 -
Benefits Flow at Housewares Show
January 2001 -
2001: A Shelf Space Odyssey for Supermarket Non-Foods
December 2000 -
Holidays’ Gift to GM in Supermarkets
November 2000 -
The People Difference
October 2000 -
Pressing the Flesh at GMDC
September 2000 -
Small Trees in GM’s Forest
August 2000 -
Seeing the Trees in the Forest
July 2000 -
Rethinking Outpost Displays
June 2000 -
“Independents Day”
May 2000 -
It’s Seasonal Show Time
April 2000 -
New Trends Brighten Sun Care
March 2000 -
Outsourcing Non-Foods Reduces Costly Store Employee Turnover and Improves Performance
February 2000 -
10 New Year’s Resolutions for the New Millennium
January 2000 -
Back to the Future
December 1999 -
New Year’s Eve Presents GM/HBC Sales Opportunities
November 1999 -
Y2K: Much Ado About Something
October 1999 -
On-line Grocery: “Virtual” vs. “Bricks and Mortar”
September 1999 -
Cut Handling Costs with EOQ
July 1999 -
60 Years Young
June 1999 -
Latching on to Direct Imports
May 1999 -
Changing Roles for Manufacturers/Brokers in the Retail Equation PART II
April 1999 -
Changing Roles for Manufacturers/Brokers in the Retail Equation
March 1999 -
Distributors’ Millennium Credo: ‘Retailer-Driven’
February 1999 -
Housewares Show Delivers the Goods
January 1999 -
1998′s “10 Best Picks”
December 1998 -
Power-Full Batteries
November 1998 -
Outposts Are ‘In’ for Incremental Profits
October 1998 -
GMDC – Non-Foods’ Guiding Light
September 1998 -
Stationery: New Trends Benefit ‘Old’ Category
August 1998 -
For Aging Baby Boomers It’s Skin Care Time!
July 1998 -
Kitchen Center New Destination Hub
June 1998 -
“Efficient Product Assortment:” Is It Building Sales?
May 1998 -
“Solution Selling”
April 1998 -
Riding the Nutritional Bandwagon
March 1998 -
Service with a smile
February 1998 -
Making Micromarketing Efficient
January 1998 -
Top 10 Non-Food Resolutions for 1998
December 1997 -
It’s still a wonderful world
November 1997 -
Outsourcing at Ft. Devens
October 1997 -
Making It Without Pharmacy
September 1997 -
GM/HBC’s secret weapon: seasonal selling
August 1997 -
The Case for “Destination Centers”
August 1997 -
Candles: New Dollars & Sense
July 1997 -
Deja Vu All Over Again with Bar Soap
June 1997 -
Hats Off to Food this Memorial Day